Shipping and payment

Shipping

At the moment I’m delivering to EU countries. If you live in a country I have not mentioned please be in contact. It may still be possible to deliver to your country.

 

There are a few options for delivery. The basket will show you all possible shipping options for your order. Unfortunately I can’t rule out any options by country so you will see all countries. Please choose the right delivery for your order according to your country.

 

Price of shipping depends on the shipping company’s pricelist. In your basket there is a default “Choose shipping” as a shipping method. Change that to the shipping method you wish your parcel to be delivered.

 

Please note that all delivery times are estimated times of delivery. Sewing of the product will take an additional 2 weeks approximately. 

 

All products made of linen or orders containing linen made products will be sent in a cardboard box carefully packed to avoid wrinkles. Please note that linen wrinkles very easily so they will get some wrinkles anyway. Best is to collect your delivery as soon as you can and unpack them and put your clothes to a hanger.

 

Other than linen products, like college, will be sent in a biodegradable mailing bag.

 

You can read more about materials and packaging in Material info page.

 

Letters are not trackable. Only samples will be sent as letters. 

 

 

Finland

All domestic orders above 100€ will be shipped free.

 

Letter 1,60€

Mainly 4 working days. Letters are not trackable.

 

Posti Small Parcel XXS 4,90€

Will be delivered with daily mail in to your mailbox within 2-3 working days. You can track your parcel with tracking number using OmaPosti –mobile app or Posti web page.

 

Posti Parcel 5,90€

Posti Parcels will be delivered either in Posti Parcel Point or Posti outlet within 1-3 working days. Delivery from Monday to Saturday until 19. You will receive a text message or an e-mail when your parcel is receivable. You can track your parcel with tracking number using OmaPosti –mobile app or Posti web page.

 

All Posti domestic deliveries are environmental friendly Posti Green –deliveries.

 

 

Matkahuolto XXS 4,90€

Matkahuolto 5,90€

Matkahuolto parcels will be delivered to Matkahuolto service outlet within 1-3 working days. You will receive a text message or an e-mail when your parcel is receivable. You can track your parcel with tracking number. The basket will determine the cost according to your order size.

 

 

International

All international orders above 100€ will be sent free.

I use Finnish national post Posti to deliver all parcels abroad.

VAT within EU is 24%.

 

Letter international 1,60€

Letters are not trackable.

 

Posti EU

I use either Posti Priority or Posti Parcel Connect service depending which is estimated quicker.

That depends on the destination. Parcels will be delivered either to customer or service point depending on what is the system in your country. You will receive a note when your parcel is receivable. You can track your parcel with tracking number. You can read more information from Posti’s web site. Please note that I can’t rule out any options by country so you will see all possible countries. Please choose the right delivery for your order according to your country.

 

Posti Baltic

The same as Posti EU, but the cost of delivery depends on the size of your order. Baltic XXS is a smaller parcel equivalent to domestic Small Parcel. The basket will determine the cost according to your order size. You may look Posti’s web site for more information.

Baltic XXS / 9,90€

Estimated delivery time

Estonia

1-2

Latvia

1-2

Lithuania

2-3

Baltic / 10,90€

Estimated delivery time

Estonia

1-2

Latvia

1-2

Lithuania

2-3

 

 

 

Rest of  EU / 19,90€

Estimated delivery time

Austria

3-4

Belgium

3-4

Bulgaria

4-6

Croatia

6-7

Cyprus

5-6

Czech Republic

3-4

Denmark

3-4

France

4-6

Germany

3-4

Great Britain

5-7

Greece

4-7

Hungary

3

Ireland

3-4

Italy

3-5

Luxemburg

3

Malta

5-6

Netherlands

3-4

Poland

4-5

Portugal

4

Romania

5-6

Slovakia

3-4

Slovenia

3-4

Spain

4-5

Sweden

2-4

 

 

 

Payments

You can use Checkout Finland Oy or Paypal to make your payment.

 

PayPal

PayPal is a secure payment service from United States that works globally. To use it you must have your own account with PayPal that you can create for free.You can get to know PayPal on their web site: PayPal

 

Checkout

With Checkout Payment Service you can make your payment using your Finnish bank, credit card or MobilePay. More about these payment method below.

 

Checkout is a safe way to make your payment. It is authorized by Financial Supervisory Authority. Service is run by Checkout Finland Oy (registration number 2196606-6) and is a part of OP Financial Group.
Checkout Payment Service will forward your payment to the seller. If in your bank account or credit card bill you see Checkout Finland Oy, they have transfered your payment.
Web shop is responsible of marketing and selling products or services and delivering products to consumers. Web shop is responsible of fullfilling it's lawful obligations and it's own commitments. If you wish to make a complaint or return a product, please be in contact with the web shop you made the purchase.

Terms (in Finnish)

 

Checkout online payments

You can use all Finnish banks to make your payment. These are Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-Pankki, Säästöpankki, S-Pankki, and Ålandsbanken. In your bank account Checkout Finland Oy will be receiver of the payment because they will forward the payment to seller. From web store you will be forwarded to your own bank to make the payment safely.

When using this service you arebinded by these terms:

Terms and Conditions in Finnish

 

Credit Card Payments

You can use Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard- credit cards. Web store uses international Verified by Visa - and MasterCard SecureCode -services. Checkout Is shown as the receiver of the payment in your credit card bill and will forward payment to seller. Payments is made safely with secure payment form and no credit card information is saved into the system of the web store.

 

Mobile Payments

Mobile payment service MobilePay is a service used via mobile app to make payments as bank transfers from your bank account or as card payments from your credit card by accepting the payment in the app. Terms of use are available on MobilePay's web site: Terms (in Finnish)

 


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